With the help of Blockchain Congress USA, learn about Zonka Feedback, its features, pricing information, popular comparisons to other Customer Satisfaction products and more. Still not sure about Zonka Feedback? Check out alternatives .
Best For Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.Product Details Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth.Contact Details Zonka Feedbackhttp://www.zonkafeedback.comFounded in 2014Located in IndiaZonka Feedback Pricing Overview Zonka Feedback pricing starts at $29.00 per month.They do not have a free version.Zonka Feedback offers a free trial.See additional pricing details below.
What Are The Deployment Options Of Zonka Feedback
Web-Based, Cloud, SaaS | iPhone / iPad | Android
What are the Support Options of Zonka Feedback
Business Hours | Online
Training Options
In Person | Live Online | Webinars | Documentation
Zonka Feedback Features
360 Degree Feedback, Analytics, Call Reporting, Complaint Monitoring, Feedback Collection, Survey Management
Customer Experience
Analytics, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Data Collection, Negative Feedback Management, Predictive Analytics, Sentiment Analysis, Survey/Poll Management, Text Analysis
Employee Engagement
Negative Feedback Management, Performance Management, Pulse Surveys
NPS
Anonymous Feedback, Mobile Survey, Multi-Channel Distribution, Multi-Language, NPS of Customers, NPS of Employees, Negative Feedback Management, Segmentation, Text Analysis, Text Fields, Third Party Integration
Survey
Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
Zonka Feedback Alternatives
Medallia Experience Cloud, Zendesk, CheckMarket, Listen360, Q One, SoGoSurvey Enterprise, Nextiva, NiceJob, Delighted
Website
http://www.zonkafeedback.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of Zonka Feedback at http://www.zonkafeedback.com.
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