With the help of Blockchain Congress USA, learn about Touchpoint CX, its features, pricing information, popular comparisons to other Customer Experience products and more. Still not sure about Touchpoint CX? Check out alternatives .
Best For Suited to large scale organisations in the banking, insurance, utilities and telco sectors as well as market research firms. Touchpoint is both PCI DSS and ISO 27001 certified. Product Details TouchpointCX is a cloud-based enterprise experience management platform that executes and consolidates customer feedback data in unified dashboards with an interactive resolution system and analytics reporting function. Ensure feedback is sent to the right people, to quickly and efficiently generate immediate action and improve customer satisfaction and resolution. Based in New Zealand, Touchpoint Group is PCI DSS compliant and ISO27001 certified.ScreenshotsContact Details Touchpoint Grouphttps://www.touchpointgroup.comFounded in 2001Located in New ZealandTouchpoint CX Pricing Overview They do not have a free version.Touchpoint CX offers a free trial.See additional pricing details below.
What Are The Deployment Options Of Touchpoint CX
Web-Based, Cloud, SaaS
What are the Support Options of Touchpoint CX
Business Hours | Online
Training Options
In Person | Live Online | Documentation
Touchpoint CX Features
Analytics, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Data Collection, Negative Feedback Management, Sentiment Analysis, Survey/Poll Management, Text Analysis
Touchpoint CX Alternatives
Zendesk, Qualtrics CustomerXM, Delighted, Key Survey, Keatext, Conversational Cloud, TapMango, Zonka Feedback, Zoho CRM
Website
https://www.touchpointgroup.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of Touchpoint CX at https://www.touchpointgroup.com.
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