With the help of Blockchain Congress USA, learn about Softdial Contact Center, its features, pricing information, popular comparisons to other Call Center products and more. Still not sure about Softdial Contact Center? Check out alternatives .
Best For Large contact center, enterprise, hosted/ cloud service provider, value added reseller, integration partnerProduct Details Uniquely flexible call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Automatic blending and load balancing across all media channels, inbound and outbound. Integration with any 3rd party business applications. Customise, localise and extend to suit you.Contact Details Sytelhttp://sytel.com/Founded in 1994Located in United KingdomSoftdial Contact Center Pricing Overview Softdial Contact Center pricing starts at $0.01.They do not have a free version.Softdial Contact Center offers a free trial.See additional pricing details below.
What Are The Deployment Options Of Softdial Contact Center
Installed – Windows | Web-Based, Cloud, SaaS
What are the Support Options of Softdial Contact Center
24/7 (Live Rep)
Training Options
In Person | Live Online | Documentation
Softdial Contact Center Features
Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Inbound Call Center, Interactive Voice Response (IVR), Manual Dialer, Outbound Call Center, Predictive Dialer, Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics
IVR
Call Center, Call Logging, Call Recording, Call Routing, Multiple Scripts, Phone Key Input, Text to Speech, Voice Mail
Predictive Dialer
Call Monitoring, Call Recording, Call Scheduling, Call Transfer, Campaign Management, Campaign Specific Caller ID, FCC Compliance, FTC Compliance, Lead Management, List Management
Telephony
Auto Dialer, Call Center Management, Call Monitoring, Contact Management, IVR / Voice Recognition, Predictive Dialer, Reporting/Analytics, Telemarketing Management, VoIP
Softdial Contact Center Alternatives
eTollFree, Nextiva Call Center, Talkdesk, XCALLY, VICIdial, Call Center Applications, RingCentral Contact Center, Salesforce Service Cloud, NICE inContact CXone
Website
http://sytel.com/
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of Softdial Contact Center at http://sytel.com/.
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