With the help of Blockchain Congress USA, learn about SmileBack, its features, pricing information, popular comparisons to other Customer Experience products and more. Still not sure about SmileBack? Check out alternatives .
Best For Our customers are users of helpdesks, this includes outsourced helpdesks such as MSPs but also the broader helpdesk space, where the helpdesk supports a business, rather than is the business.Featured InTop 20 Customer Experience Software ( )Product Details We know customer satisfaction is the #1-indicator of success for MSPs and helpdesks, and we’re the experts in the space. SmileBack’s CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.
Our products will not only dramatically increase the amount of feedback you receive, but also help you analyze and take meaningful action from it in order to improve customer retention and market to new opportunities.ScreenshotsContact Details SmileBackhttps://www.smileback.com/Founded in 2012Located in United StatesSmileBack Pricing Overview SmileBack pricing starts at $99.00 per month.They do not have a free version.SmileBack offers a free trial.See additional pricing details below.
What Are The Deployment Options Of SmileBack
Web-Based, Cloud, SaaS
What are the Support Options of SmileBack
Online
Training Options
Live Online | Webinars | Documentation
SmileBack Features
Analytics, Customer Segmentation, Dashboard, Negative Feedback Management, Sentiment Analysis, Survey/Poll Management
Customer Satisfaction
Analytics, Feedback Collection
SmileBack Alternatives
CheckMarket, Newired, SmartKarrot, Listen360, Swell, Medallia Experience Cloud, GetFeedback, Zingle, AskNicely NPS Software
Website
https://www.smileback.com/
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of SmileBack at https://www.smileback.com/.
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