With the help of Blockchain Congress USA, learn about NABD, its features, pricing information, popular comparisons to other Complaint Management products and more. Still not sure about NABD? Check out alternatives .
Best For NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.Product Details NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services.
NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction.
NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology. ScreenshotsContact Details NABDhttp://www.nabdsys.comFounded in 2002Located in EgyptNABD Pricing Overview NABD pricing starts at $10.00 per month, per user.There is a free version.NABD offers a free trial.
What Are The Deployment Options Of NABD
Installed – Windows | Web-Based, Cloud, SaaS | iPhone / iPad | Android
What are the Support Options of NABD
24/7 (Live Rep) | Online
Training Options
In Person | Live Online | Webinars | Documentation
NABD Features
Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Self Service Portal, Social Media Monitoring, Survey Management
Customer Service
Alerts / Escalation, Call Center Management, Email Management, Knowledge Base, Live Chat, Performance Metrics, Queue Management, Self Service Portal, Social Media Integration, Surveys & Feedback, Workflow Management
Help Desk
Alerts / Escalation, Automated Routing, Call Center Management, Customizable Branding, Document Storage, Email Integration, IT Asset Management, Interaction Tracking, Knowledge Base Management, Macros/Templated Responses, Multi-Channel Communication, Network Monitoring, Real-time Chat, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Social Media Integration, Ticket Management, Workflow Configuration
Issue Tracking
Assignment Management, Dashboard, Escalation Management, Issue Auditing, Issue Scheduling, Knowledge Base Management, Recurring Issues, Task Management
Live Chat
Canned Responses, Customizable Branding, Proactive Chat, Third Party Integration, Website Visitor Tracking
NABD Alternatives
Zendesk, LiveAgent, TeamSupport, Issuetrak, Caspio, QT9 Quality Management, QAlert Citizen Request Management Software, Qualtrax, HelpDesk
Website
http://www.nabdsys.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of NABD at http://www.nabdsys.com.
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