With the help of Blockchain Congress USA, learn about InterDialog UCCS, its features, pricing information, popular comparisons to other Call Center products and more. Still not sure about InterDialog UCCS? Check out alternatives .
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Retail & E-Commerce
Education
Product Details InterDialog UCCS, Unified Contact Center Software from Teckinfo is a highly reliable and robust call center software for both inbound, outbound and blended contact centers to enhance the customer experience across all interaction channels. It comprises of a powerful CTI, an intelligent dialer, Unified Q(ACD), unified agent management , wallboard etc. Contact Details Teckinfo Solutionshttp://www.teckinfo.comFounded in 1995Located in India
What Are The Deployment Options Of InterDialog UCCS
Installed – Windows
What are the Support Options of InterDialog UCCS
24/7 (Live Rep) | Business Hours | Online
Training Options
In Person | Live Online | Webinars | Documentation
InterDialog UCCS Features
Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response (IVR), Manual Dialer, Outbound Call Center, Predictive Dialer, Progressive Dialer, Queue Management, Real-time Chat
IVR
Call Center, Call Logging, Call Recording, Call Routing, Multiple Scripts, Phone Key Input, Survey Management, Text to Speech
Predictive Dialer
Call Monitoring, Call Recording, Call Scheduling, Call Transfer, Campaign Management, Campaign Specific Caller ID, Lead Management
InterDialog UCCS Alternatives
Nextiva Call Center, Call Center Applications, RingCentral Contact Center, Salesforce Service Cloud, NICE inContact CXone, CallTrackingMetrics, CallCenterNOW, GoToConnect (formerly Jive), Qubicles
Website
http://www.teckinfo.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of InterDialog UCCS at http://www.teckinfo.com.
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