With the help of Blockchain Congress USA, learn about inConcert Allegro – Voice CC, its features, pricing information, popular comparisons to other Call Center products and more. Still not sure about inConcert Allegro – Voice CC? Check out alternatives .
Best For Cloud-based solution that helps call and contact centers manage inbound and outbound calling, monitor multi-channel ACD, maintain customer databases, automate IVR, and more.Product Details inConcert Allegro – Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes.
Contact Details inConcerthttp://inconcertcc.comFounded in 2001Located in United States
What Are The Deployment Options Of inConcert Allegro – Voice CC
Installed – Windows | Web-Based, Cloud, SaaS
What are the Support Options of inConcert Allegro – Voice CC
24/7 (Live Rep)
Training Options
In Person | Live Online | Webinars | Documentation
inConcert Allegro – Voice CC Features
Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response (IVR), Manual Dialer, Outbound Call Center, Predictive Dialer, Progressive Dialer, Queue Management, Real-time Chat
Call Recording
Archiving
Call Tracking
Call Recording, IVR / Voice Recognition
IVR
Call Center, Call Recording, Call Routing, Multiple Scripts, Voice Mail
Predictive Dialer
Call Monitoring, Call Recording, Call Scheduling, List Management
inConcert Allegro – Voice CC Alternatives
Nextiva Call Center, Call Center Applications, RingCentral Contact Center, Salesforce Service Cloud, NICE inContact CXone, CallTrackingMetrics, CallCenterNOW, GoToConnect (formerly Jive), Qubicles
Website
http://inconcertcc.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of inConcert Allegro – Voice CC at http://inconcertcc.com.
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