With the help of Blockchain Congress USA, learn about IMIchat, its features, pricing information, popular comparisons to other Customer Service products and more. Still not sure about IMIchat? Check out alternatives .
Best For Medium to large B2C enterprises across industry verticals like Finance, Insurance, Utilities, Retail, Travel & more that are looking for omni-channel customer engagement solutionsProduct Details Cloud based omnichannel customer service software that helps you deliver contextual customer support across SMS, Live Chat, FB Messenger, Twitter & Email. A leap from legacy contact center applications, IMIchat provides a single unified view of conversations across all communication channels with advanced features such as agent-initiated SMS, proactive Live Chat, social monitoring, intelligent routing, chat prioritization, canned responses, CRM and chatbot integration & performance reportsScreenshotsContact Details IMImobilehttps://imimobile.comFounded in 2000Located in United Kingdom
What Are The Deployment Options Of IMIchat
Web-Based, Cloud, SaaS
What are the Support Options of IMIchat
24/7 (Live Rep) | Business Hours | Online
Training Options
In Person | Live Online | Documentation
IMIchat Features
Alerts / Escalation, Appointment Management, Live Chat, Performance Metrics, Queue Management, Social Media Integration, Surveys & Feedback, Virtual Assistant, Workflow Management
IMIchat Alternatives
HelpCrunch, Zendesk, NICE inContact, Freshdesk, Pypestream, Bold360, Salesforce Service Cloud, Capacity, Sparkcentral
Website
https://imimobile.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of IMIchat at https://imimobile.com.
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