With the help of Blockchain Congress USA, learn about eGain Suite, its features, pricing information, popular comparisons to other Customer Experience products and more. Still not sure about eGain Suite? Check out alternatives .
Best For Banking, financial services, telecom, media, retail, manufacturing, government, health care, utilities, BPO, and others. Product Details eGain Customer Engagement Suite is a set of customer engagement, AI and knowledge management, and analytics software built on the open eGain Customer Engagement Hub Platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo. Our award-winning platform helps clients automate and optimize customer journeys via virtual assistance, messaging, social, mobile, web, and contact centers.ScreenshotsContact Details eGain Corporationhttp://www.egain.comFounded in 1997Located in United States
What Are The Deployment Options Of eGain Suite
Web-Based, Cloud, SaaS
What are the Support Options of eGain Suite
Business Hours | Online
Training Options
In Person | Live Online | Webinars | Documentation
eGain Suite Features
Analytics, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Data Collection, Negative Feedback Management, Predictive Analytics, Sentiment Analysis, Survey/Poll Management, Text Analysis
Customer Engagement
Analytics, Communication Management, Community Management, Feedback Collection, Gamification, Live Chat, Video Content
eGain Suite Alternatives
Zendesk, Qualtrics CustomerXM, Delighted, Key Survey, Keatext, Conversational Cloud, TapMango, Zonka Feedback, Zoho CRM
Website
http://www.egain.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of eGain Suite at http://www.egain.com.
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