With the help of Blockchain Congress USA, learn about easiware, its features, pricing information, popular comparisons to other Customer Service products and more. Still not sure about easiware? Check out alternatives .
Best For easiware is a solution made for mid-market and large companies with customer service teams of 10+ in all sectors from retail to distribution, cosmetic, transportation and consumer goods. Product Details easiware helps brands improve the way they interact with customers and scale what makes customer relations great: personalization! Through customer knowledge centralization, customer requests automated processing and customer engagement (IA and semantic analysis), easiware enables companies to transform their customer care and offer useful and memorable customer experience. Its all about becoming and remaining a love brand with customer service being a real business leverage. Contact Details Easiwarehttps://www.easiware.comFounded in 2008Located in France
What Are The Deployment Options Of easiware
Web-Based, Cloud, SaaS
What are the Support Options of easiware
24/7 (Live Rep) | Business Hours | Online
Training Options
In Person | Live Online | Webinars | Documentation
easiware Features
Alerts / Escalation, Call Center Management, Email Management, Knowledge Base, Live Chat, Queue Management, Social Media Integration, Surveys & Feedback, Workflow Management
Contact Management
Contact Database, Contact Import/Export, Search/Filter
Customer Engagement
Analytics, Communication Management, Feedback Collection, Live Chat
Customer Experience
Analytics, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Data Collection, Negative Feedback Management, Sentiment Analysis, Survey/Poll Management
Customer Satisfaction
360 Degree Feedback, Feedback Collection, Survey Management
easiware Alternatives
Dixa, LiveAgent, Sparkcentral, Zendesk, NICE inContact, Freshdesk, ngDesk, HappyFox Help Desk, Help Scout
Website
https://www.easiware.com
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of easiware at https://www.easiware.com.
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