With the help of Blockchain Congress USA, learn about DaVinci, its features, pricing information, popular comparisons to other Call Center products and more. Still not sure about DaVinci? Check out alternatives .
Best For Any size contact center or organization that takes and makes calls.Product Details Make every customer interaction stronger with DaVinci, a flexible contact center platform providing integration solutions for cloud, premise and hybrid contact centers.
DaVinci gives contact centers the ability to choose different applications for the communication channels they use (voice, chat, SMS, etc.) and consolidates them, giving contact centers the best of breed solutions they want, without sacrificing a seamless agent experience. Contact Details AMC Technologyhttp://www.amctechnology.com/Founded in 1995Located in United States
What Are The Deployment Options Of DaVinci
Installed – Windows | Web-Based, Cloud, SaaS
What are the Support Options of DaVinci
24/7 (Live Rep)
Training Options
Webinars | Documentation
DaVinci Features
Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response (IVR), Manual Dialer, Outbound Call Center, Predictive Dialer, Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics
DaVinci Alternatives
RingCentral Contact Center, Salesforce Service Cloud, NICE inContact CXone, CallTrackingMetrics, CallCenterNOW, GoToConnect (formerly Jive), Qubicles, SpitFire Predictive Dialer, uContact
Website
http://www.amctechnology.com/
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of DaVinci at http://www.amctechnology.com/.
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