With the help of Blockchain Congress USA, learn about Astrea Case Merge, its features, pricing information, popular comparisons to other Customer Service products and more. Still not sure about Astrea Case Merge? Check out alternatives .
Best For Salesforce.com UsersProduct Details It supports point and click graphical user interface which is very simple and easy to use. By using this lightning component, Salesforce administrators can merge Cases with the help of following criteria:
Subject, Origin, Priority, Status, Contact and CreatedDate range. The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files.The component requires ‘My Domain’ to be enabled in the Salesforce Org to function properly.ScreenshotsContact Details Astrea IT Serviceshttp://omotenashi-pms.com/Founded in 2010Located in India
What Are The Deployment Options Of Astrea Case Merge
Web-Based, Cloud, SaaS
What are the Support Options of Astrea Case Merge
Online
Training Options
Webinars | Documentation
Astrea Case Merge Features
Alerts / Escalation, Call Center Management, Performance Metrics, Workflow Management
Astrea Case Merge Alternatives
EngageBay, Salesforce Service Cloud, Dixa, LiveAgent, Sparkcentral, Zendesk, NICE inContact, Freshdesk, Leadoo
Website
http://omotenashi-pms.com/
Please note: For any support queries, pricing information, inquiries, or the latest updates, always refer to the official website of Astrea Case Merge at http://omotenashi-pms.com/.
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